Duties
Assist in providing an impartial, independent and informal conflict resolution mechanism for addressing the employment-related concerns of UNHCR personnel.
Assist in conducting mediations, facilitated dialogues and other conflict resolution processes, including mediations referred by the DHC and UN Dispute Tribunal (UNDT).
Participate in informal and independent fact-finding as required on issues brought tthe attention of the Office of the Ombudsman.
Offer information and awareness raising for personnel about the functions and mandate of the Ombudsman within the framework of the overall information and communication plan.
Conduct outreach for conflict resolution, including through field missions.
Coordinate data and information management activities in the Ombudsman Office:
Consolidate data and information for the Ombudsman Office.
Prepare monthly reports including visitor data and trend analysis for the Ombudsman Office.
Develop information management products such as indicators, templates, maps and dashboards including a comprehensive reporting template for the monthly reports, annual report and thematic reporting of the Office of the Ombudsman.
Design and implement technical tools such as team mediation surveys and conduct and present analysis tsupport conflict resolution.
Support the collection, storage, management and protection of data of the Office of the Ombudsman.
Provide technical and training support tstaff of the Office of the Ombudsman.
Perform other related duties as required.
Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For P2 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree
Apply via :
unhcr.wd3.myworkdayjobs.com