PURPOSE OF THE JOB:
As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration.
DUTIES AND RESPONSIBILITIES:
Create an inspiring team environment with an open communication culture
Set clear team goals
Delegate tasks and set deadlines
Oversee day-to-day operation
Monitor team performance and report on metrics
Motivate team members
Discover training needs and provide coaching
Listen to team members’ feedback and resolve any issues or conflicts
Recognize high performance and reward accomplishments
Encourage creativity and risk-taking
Suggest and organize team building activities.
QUALIFICATIONS:
3 years’ experience as a team leader or supervisor
In-depth knowledge of performance metrics
Good PC skills, especially MS Excel and Basic knowledge of CRM systems
Excellent communication and leadership skills
Interested and qualified candidates should forward their CV to: cv@ihr.co.ke using the position as subject of email.
Apply via :
cv@ihr.co.ke
