Job summary: Assess, design, develop and deliver client and employee training. Design performance management strategies and processes that measure outcomes, identify areas for improvement, and align teams to organizational goals.
Key responsibilities and duties:
Training and development
Effectively facilitate remote and in-person training utilizing multiple systems.
Collaborate across teams to deliver objective focused training.
Function as a subject matter expert for training & development and is a consultation resource
Deploy a wide array of training methods to include e-learnings, virtual trainings, and other methods
Guide managers in developing their team members through career pathing
Work closely with the HRBPs to coordinate and facilitate training for employee onboarding and new hire orientation
Maintain an up-to-date knowledge of training topics, technologies, and company policies.
Manage the training calendar and communicate with HRBPs to coordinate trainings
Employee performance
Develop and execute programs and projects to evaluate, measure and improve employee performance.
Analyze the impact of employee performance interventions on organizational performance and provide reports to the management.
Responsible for the development of training programs aimed at aligning employee performance with organizational goals.
Provide guidance to managers to assess competencies of employees.
Be the OKR (Objectives and Key Results) champion
Skills
Job requirementsBachelor’s degree preferred, or equivalent work-related experience
Training/development, performance management experience required.
Experience in OKR goal setting framework
Ability to work with a diverse employee population in different industries
Knowledge of adult learning concepts and methodologies.
Strong aptitude for engaging learning during facilitation.
Agile; willingness to take on different projects and learn new areas.
Ability to manage multiple tasks/projects at once, including scheduling and monitoring employee progress.
Excellent customer service skills; help team members and new clients feel welcome and comfortable.
Exceptional time management, public speaking, and problem-solving skills.
Outstanding verbal and written communication skills, with impeccable attention to grammar and spelling.
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