Job Description
The incumbent shall be responsible for Supporting the Training academy activities and Tele sales.
Main duties and responsibilities:
Marketing available training opportunities to clients and providing necessary information
Undertake Training tele sales to materialize sales opportunities and identify new ones.
Utilize annual calendars and assist to support training activities and ensure execution as per global and local procedures.
Respond to client enquiries.
Update CRM salesforce Platform and daily update of client’s database
Track and create reports on outcomes of all training and maintain training records for the company.
Support Sales & Marketing team in the creation of tenders, quotations and professional submission of all information as requested by clients within set deadlines, ensure follow-up.
Respond to all SGS internal mails and Client Proposals with 24hours of Receipt.
Support in all related general administrative tasks.
At all times, comply with SGS Code of Integrity and Professional Conduct Safety and OI- Ensure compliance to SGS safety, operation Integrity, policies and procedures and register zero injuries.
Adopt at all times a safe behavior by exercising due regard for HSE of SGS employees
Carry out any other assignment as may be advised from time to time
Qualifications
Minimum of a Higher national Diploma in Marketing, Education or Business Management or related field.
Training in ISO 9001:2015 Lead Auditor course will be an added advantage.
Training coordination, Marketing and Selling skills.
Experience in working with MS office applications.
Ability to show commitment to customer service both external and internal.
Attentitive and confident with customers both written and oral.
Ability to demonstrate attention to detail during multi tasking activities.
Excellent written and oral communication skills.
Work independently and in team environment.
Flexibility and able to handle change.
Positive and learning attitude.
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