The general manager is in charge of all daily operations to guarantee that guests enjoy an outstanding experience.
They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.
Responsibilities
Ensure guest satisfaction.
Meet with department heads.
Manage profitability.
Train and develop staff.
Identify and help ensure the execution of strategic goals.
Oversee marketing and demand generation.
Resource allocation.
Helping to resolve issues.
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