Job Summary
The Communications Manager will provide technical guidance and support across Jacaranda’s external and internal communications with a central aim of positioning the organization as a leading thought-leader and global innovator in the health space. The role is heavily skewed towards content development for external channels and reporting and, given the nature of this reporting, demands strong experience in data analysis and insights generation/dissemination.
The Communications Manager will develop, lead, and execute (with support from the MarComms Coordinator) the organization’s content strategy, as well as identify high value opportunities (both externally and on our existing channels) through which to share insights, impact, and learnings from our work with global audiences. The role therefore requires a strong familiarity with the international health and development landscape, including global development media, Communities of Practice, and taskforces.
Main Responsibilities
Content Development
Design, implement, and own Jacaranda’s 2023 content strategy and calendar
Routine content development and output on externally-facing channels, with special focus on the newsletter and website.
Production of learning-based content and resources, including insights pieces, toolkits and playbooks.
Support the development of ‘pitch packages’, including materials engaging new country partners and introductory packs for potential funding partners.
Exposure
Strategize external opportunities within local and global taskforces, communities of practice, and media to drive awareness and engagement of Jacaranda among high value audiences, including funders, strategic partners, and wider health community.
Strategic mapping and pitching to priority local and global conferences
Develop materials, including decks, for external conferences, summits, webinars, and other speaking engagements.
Overseeing associated social media promotion around these engagements.
Reporting:
Support with content development for routine reporting, including annual impact reports, quarterly impact reports, and overseeing the associated design process in conjunction with the MarComms Coordinator.
Support routine and ad-hoc reporting to funding partners.
Develop materials, refine messaging, and join meetings with Kenyan county and national government partners, including support for quarterly and annual progress reviews.
Channels
Oversight on website and social media content
Perform other job related duties as assigned.
Requirements
Essential Experience:
Bachelor’s degree in communications, marketing, journalism or related field of study preferred.
Minimum six years of relevant experience as a communications professional.
Preferred Experience
Previous experience working within the health sector / within a non-profit environment.
Essential Competencies:
Superior writing skills and a sharp eye for accuracy, syntax, grammar, and aesthetics.
Deep content development experience across a broad range of mediums, including newsletters, articles, and reports (we will ask for a small portfolio of writing samples).
Strong multi-channel experience, including but not limited to website, newsletter, and social channel management.
Strong knowledge of local and international media landscape (including network of editorial contacts, familiarity with target development media).
Strong data reading capacity, including channel analytics and condensing programmatic data into compelling communications formats.
Excellent relationship building skills in order to build and maintain a strong network of contacts with international journalists as well as identify and build key international partnerships
MS Office proficiency (Word, PowerPoint, Outlook, and Excel)
The ability to communicate complex, often-data heavy information in a compelling way.
Ability to manage multiple tasks and priorities
Ability to think strategically and creatively to solve problems
Preferred Competencies:
Familiarity with donor landscape (feeding into donor pitch packs)
Journalistic experience (feeding into strong article/blog writing)
Management experience (support with managing the MarComms Coordinator).
Experience using and updating WordPress
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