Duties and Responsibilities
Independently installs, maintains, repairs and monitors ICT equipment in line with ICRC standards
Oversees and monitors the set up of ICT Infrastructure in Somalia for all ICRC offices
As a part of global support services handles customer/staff queries and escalates as per the ICT policy
Ensures ICT inventory is updated regularly, carries out regular physical checks and maintains adequate stocks levels in the field offices
Monitors and ensures that existing ICT infrastructure is functional
Ensures that global/country-level policies and procedures are implemented and adhered to
Interacts with suppliers and service providers and ensures adherence to ICRC logistics and ICT procedures in all transactions
Conducts end-user briefings and trainings centering on the ICRC ICT systems
Develops and updates the technical documentation for all ICT equipment
Allocates tasks amongst the field ICT team members and supervises them remotely
Monitors teams’ performance and is involved in capacity building
Minimum qualifications and required competencies
Bachelor’s degree or equivalent in Information Technology, Electronics or Computer Science
5 years’ troubleshooting experience in; ICT service catalogue; workplace services, telecommunications, IT and help desk
Windows Server Technology, Security Gateway and Fire wall Certification
Experience in LAN and WAN configuration
Knowledgeable and skilled in Wireless and VSat technologies
Experience in Project management and report writing
Ability to work under minimal supervision in a very busy environment
Good command of English and Somali language
Good knowledge of the social, economic, and political affairs of the assigned region
We Offer
A challenging job opportunity within a dynamic work environment in an international humanitarian organization
Training and development opportunities
A competitive salary with benefits, based on the ICRC Compensation and Benefits framework
Apply by sending your cover letter and CV addressed to the Human Resources Manager, ICRC Somalia Delegation, on the email address sokrecruitment@icrc.org. Your cover letter must indicate your current salary and your expected salary range. The closing date is 6th February 2023. Clearly indicate the position title ICT Specialist Nairobi in the subject line of your email message. Female candidates are encouraged to apply. For a complete job application, click on this link to fill the application form: ICT Specialist Nairobi NOTE THAT ONLY EMAILED APPLICATIONS WILL BE CONSIDERED. Please note that only short listed candidates will be contacted and canvassing will lead to automatic disqualification. Any enquiries about the position should be addressed to Click on the link for sokrecruitment@icrc.org information on data protection: . Personal data protection information The ICRC values diversity and is committed to creating an inclusive working environment.
Apply via :
sokrecruitment@icrc.org
forms.office.com
