Reporting to the Senior Manager – Core Network Support, the role holder will include but not be limited to operation, maintenance, optimization, automation, transformation and implementation of fixed internet services within the Mobile Core, Enterprise Core and FTTx domains.
Key Responsibilities:
Responsible for design, operation, and optimization of fixed services in the mobile core, enterprise core and FTTx networks.
Design and optimization of predictive maintenance practices and resolving service issues for enterprise and FTTx customers.
Act as the SPOC to the fixed tribe to offer expertise in the testing and implementation of fixed services.
Translate business requirements into technical solutions in the enterprise and FTTx space.
Design policies that apply and improve service delivery.
Design and implement proactive maintenance schedule, predictive monitoring of systems and services.
Ensuring fixed network resiliency and availability by performing and documenting disaster recovery tests.
Design and implement automation to realize faster MTTR and reduction of manual routine tasks.
Working closely with IP, Core Planning and Support teams on new core enterprise and FTTx deployments
Assist with the design process and assists in guidance with regards to practices, procedures, and techniques.
Assists in tracking and evaluating performance metrics.
Work with Business Agile teams and technology teams to determine if FTTx, Enterprise and Core Network infrastructure and applications fit specification and technical requirements. Tests and evaluates systems, subsystems, and components.
Act as a technical contact and liaison for outside vendors and/or customers.
Troubleshoot and resolve complex E2E network issues that impact the fixed networks
Designs and configure Enterprise and FTTx core networks elements.
QUALIFICATIONS
Degree in Electrical, Electronics, Telecommunication Engineering, IT or related field.
Work Experience of 4 years with specialized role in a fast-paced telecommunications/ISP environment –Involved in installations, commissioning, and maintenance.
Technical professional certifications in IP networks, Unix system administration and cloud infrastructure will be an added advantage.
In-depth understanding of IP dynamic routing protocols in Cisco and/or Huawei IP infrastructure.
Strong scripting skills in bash and python programming.
Strong relationship building skills.
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