Responsibilities
Respond promptly to all online, phone and in-person queries concerning the Institute’s offerings as well as progress and status of applications
Maintain updated and thorough knowledge of the Institute’s offerings and admissions policy, including assessment/selection and entry criteria
Develop and disseminate information and content on industry trends as well as product offerings
Coordinate and attend outreach events, including speaking to diverse audiences
Contact and report on prospective and enrolled students as per department procedure
Follow scripts and checklists to maintain academic and brand compliance standards
Provide verbal and written guidance on offerings and options to potential applicants worldwide
Periodically host prospective groups, families and individuals on and off campus
Compile and distribute media, information and gift packages
Support incoming students in filling out applications and compiling required documents
Comply with all standard operating procedures relating to the admission process
Enforce admission requirements, including compiling application documents
Periodically make formal presentations as required
Maintain meticulous records and data entry on the Customer Relationship Management (CRM) system
Undertake continuous training to improve sales, speaking and other skills
Liaise with the Immigration Advisor to support international students
Travel as needed to local and regional sales and outreach events
Produce weekly or semi-weekly admissions reports as required
Other tasks as assigned
Qualifications
A Bachelor’s degree and at least 3 years of relevant experience.
Team player with demonstrated sales/customer service experience in a learning institution.
Demonstrated ability to self-manage, be held accountable, and independently make decisions.
Effective and consistent communication, conflict resolution and consensus-building skills
Open to learning, dedicated to improving, and committed to excellence.
To apply, please send a cover letter and updated CV to apply@africadigitalmedia.org by 23rd January 2023.
Apply via :
apply@africadigitalmedia.org
