Our client, a well-known shopping mall, is looking for a Store Manager.
Job Summary
Manager of a showroom for Japanese products in a shopping mall.
Manage the promotion of the Japanese products.
Manage the collection of feedback on the products and analyze their demands.
Manage the operations of the showroom
Requirements
Minimum Qualification: Bachelor’s degree
Experience Period: 3 years
PrimaryResponsibilities
Manage the promotion of the products, which includes for example:
Display the products in a sophisticated manner.
Explain and demonstrate the products to the customers so that they understand the features and advantages of the products.
Create articles to introduce the product on the website of the showroom.
Help customers with any queries to ensure all customers visiting the showroom are happy and the showroom is well attended.
Manage the collection of feedback on the products, which includes for example:
Keep records of the number of visitors and their basic profile.
Take a survey on the customers feedback on the products.
Report the feedback in the instructed format
Manage the organized and efficient business operation of showroom, which includes for example:
Plan and organize the daily operation of the showroom
Instruct and assist your staff to effectively run the showroom and help them improve their skills.
Check instructions and communications from the mall management/landlord in a timely manner and respond appropriately
Propose and conduct the improvement of the showroom
Maintain the showroom premises neat, organized and clean.
Ensure that the displayed items are not damaged
Report to the CEO and the head office appropriately
Hire store staffs and control/manage their labor
Self-Management
Support in encouraging and developing team and take ownership for team cohesion.
Proactively contribute to creating a good team atmosphere.
Make useful links to arrive at insightful plans and solutions.
Embrace personal challenges.
Resilient, optimistic and open to change.
A self-starter, motivated and able to positively motivate others.
Focused and target driven with a positive, can-do attitude.
Candidate Specific
Academic Qualifications:
Bachelor’s degree or diploma in sales and marketing.
Experience:
Minimum 1-year experience as a foreperson or in a managerial post.
Minimum 3 years experience in sales or store personnel
Experience in sales in shopping malls is preferable.
Experience working for a Japanese company is an added advantage
Skills:
High Customer Orientation
Good communication, interpersonal and negotiation skills
Independent, can work with minimum supervision.
Highly organized, detail-oriented and self-motivated.
Computer knowledge is a requirement
Japanese language ability is preferable.
Other:
Certificate of Good Conduct from DCI.
Highly interested in Japanese products/services, people and cultures.
Highly mindful of respect and hospitality to other people.
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