Jobs Kenya

Assistant Customer Care Officer Director Agricultural Mechanization Services (AMS) Customer Care Officer Director Human Resource Management Director Records Management and Administrative Services Records Management Officer III County Legal Counsel County Solicitor Supply Chain Management Officer III – 2 Positions Director Risk Management, Compliance & Audit Services Director ATC Chebororwa Senior Protocol Officer Protocol Officer Investigation Officer – 4 Positions Deputy Director Enforcement And Compliance Chief Support Staff Director Protocol Security Advisor Deputy Director Finance Accountant I Director Ethics and Governance Director Vocational Training Senior Records Management Officer Resourcing and Planning Officer Ethics and Governance Officer

Requirement for Appointment

Diploma in Customer care/ Public Relations/Business Administration, Communication or its equivalent from a recognized institution.
Pleasant personality & Good interpersonal skills and People Management skills.
Knowledge & Competencies of Computer skills.

Duties and Responsibilities

Assist in handling various routine inquiries received by phone and emails from internal and external stakeholders (Telephone management).
Assist in directing queries to relevant officers and ensuring that feedback is given promptly.
Assist in registering and handling customer complaints.
Receiving walk-in clients.
Capture and update Client’s data/ office records.
Respond to clients enquiries through phone calls, messages and emails.

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