Purpose of consultancy
The consultant will advise on internal Information Technology (IT) policy research, development, drafting, and review; in addition to focus on the activities of the Project Management Office (PMO) Governance (GOV) and Change, Communications, & User Experience (CCX) teams in IMT.
Deliverables:
Output 1: Facilitate & advise on internal IT policies, procedures and guidelines.
Develop revised processes and procedures to improve existing processes in coordination with the GOV team.
Develop project plan with tasks, critical paths, and policy timelines.
Assist the responsible officer to prepare drafts and updates.
Advise on improvements to the policy review process.
Follow up on policy activities.
Collaborate with relevant stakeholders on changing priorities and requirements.
Undertake research and analysis to keep management up to date on emerging policy trends and best practices.
Consult with IT colleagues and partner organizations/agencies to gather and consolidate policy feedback.
Output 2: Advise and collaborate on Change.
Assist responsible officer in gathering stakeholder and group information, plans, and tracking progress.
Assist the responsible officer to prepare drafts and updates.
Consolidate campaign plans, tasks, and critical paths.
Adhere to and promote the use of standard IT PMO/GOV/CCX frameworks and templates.
Ensure timeliness and quality of deliverables.
Advise on project status.
Qualifications, experience, skills and languages.
Educational Qualifications:
Essential:
First-level university degree in Business Administration, International Relations, Project Management, Political Science or related discipline.
Desirable:
Professional qualification or foundation certification in project and/or change management methodologies such as PMI, Prosci, Prince 2, Agile SCRUM, Lean, Six Sigma, or ITIL v4.
Experience
Essential:
At least three (3) years of relevant experience in writing, marketing, research, drafting documents, or communications.
Demonstrated international experience.
Desirable:
Experience in project estimation, establishment of tracking systems and improvement initiatives.
Experience in working across multiple time zones without the need for face-to-face meetings.
Experience with Change Management and an understanding of fundamental procurement principles.
Skills
Proven skills in the areas of project support, planning and organizing.
Attention to detail to continuously monitor progress actions and initiatives.
Ability to adapt and manage deliverables and resources in a climate of change, and to effectively think and act quickly under pressure.
Ability to effectively collaborate with teams in an international, multi-cultural, multi-disciplinary environment separated by geographical locations and working in different time-zones.
Ability to promote best practices, advise on improvements, independently perform research, and apply information from a broad range of sources.
Excellent interpersonal skills with the ability to influence, negotiate, advocate, motivate, resolve conflict, and adapt relevant leadership styles to a variety of situations.
Excellent oral and written communication.
Excellent analytical and problem-solving skills.
Strong organizational, time management, and consultancy skills.
Proactive, flexible, resourceful, and able to work independently.
Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint, etc.), MS SharePoint & MS Visio, and ServiceNow Project and Portfolio Management.
Apply via :
careers.who.int
