Business Development Manager

Key Responsibilities

Develop a growth strategy focused both on financial gain and client satisfaction
Conduct research and identify new business opportunities – including new markets, growth areas, trends, customers, partnerships, products, and services – or new ways of reaching existing markets
Arrange business meetings with prospective clients, face-to-face or virtually
Promote the company’s products/services addressing or predicting clients’ objectives
Prepare sales contracts ensuring adherence to law-established rules and guidelines; draw up client contracts – depending on the size of the company
Keep records of sales, revenue, invoices, etc.
Foster and develop relationships with customers/clients and provide trustworthy feedback and after-sales support
Build long-term relationships with new and existing clients, while understanding the needs of clients and being able to respond effectively with a plan of how to meet these
Seek out the appropriate contact in an organization, generating leads and cold call prospective clients
Think strategically – seeing the bigger picture, setting objectives, and seeking ways to develop and improve the business and how it operates
Work strategically – carrying out necessary planning in order to implement operational changes
Have a good understanding of the businesses products or services and be able to advise others about them
Develop entry-level staff into valuable sales people through internal and external training, attending seminars, conferences, and events where appropriate
Ensure staff are on board throughout the organization and understand the need for change and what is required of them
Discuss promotional strategy and activities with the marketing department
Liaise with the finance team, warehousing, and logistics departments as appropriate
Measurable value that demonstrates effectively the company is achieving key business objectives

Qualifications

Master’s in business administration, accountancy, business studies, economics, finance, international relations, marketing, sales, or relevant field
Bachelors in any field of engineering
Proficiency in MS Office and CRM software (e.g. Salesforce)
Proficiency in English

Work Experience

Proven working experience as a business development manager with an engineering background, preferably in the East African Region
Proven sales track record
Market knowledge of trends and changes in the business world
Experience in customer support
Experience in associated roles such as commercial manager, account manager, etc.

Skills and competencies

Communication and negotiation skills
Excellent telephone etiquette for making initial contact and for ongoing communication with customers and business associates
Time management and planning skills
Interpersonal skills for building rapport and developing relationships with clients
Strategic thinking and sound decision making
Tenacity and drive to seek new business and meet or exceed targets
Written and verbal communication skills – needed for communicating with a range of people, both internally and externally, as well as presentation skills
IT skills, including the use of spreadsheets
Team working skills and a collaborative approach to work
Ability to multitask and prioritize your workload
Project management and organizational skills
Ability to motivate yourself and set your own goals
Ability to analyze sales figures and write reports
Flexible approach to work with the ability to adapt to a fast-paced, ever-changing environment
Initiative and the confidence to start things from scratch
Ability to think Out of the box

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