About the role
The Commercial Performance Analyst will be responsible for collecting, compiling, and analyzing the performance for Emerging Channels, & related data and providing valuable and ground-breaking ways of running the order to cash process for this customer and crafting practical insights to assist in the governance of commercial planning process
Role Responsibilities
Leads the end-to-end order-to-cash process for which includes Billing, Collections and Cash.
Defines and performs order creation to billing processes across all locations.
Analyses collection processes and establishes best practices for all receivable types.
Receiving Daily purchase plans and collating across the week and month to be able to plan for product availability and full supply of orders.
Monitoring of accounts payable and accounts receivable
Responsible for the ordering and purchase planning and general OTC processes
Assisting with sales reporting and documentation
Maintaining relevant EDI information and processing EDI errors
Working closely with customers and internal departments to resolve order and/or inventory issues
Generates and maintains confidential information and administer company policy and procedures
Applies technical skills and line knowledge to complete assigned work within own work group/project team.
Works toward and contributes to achievement of team/business unit goals.
Solves problems within own work group/project team
Reviews purchase plans and creating the orders by customer on SAP for the same.
Defines the structure of any additional data sets required to complete analysis of a given business problem, collects and cleanses the data for analysis.
Support with data quality assurance and data cleansing of existing data sets for analysis.
Performance Reporting & Management
Engages with the divisional Commercial Performance Managers to identify issues affecting execution of BTL plan and updates for actioning by the Business Performance Manager
On an ongoing and ad hoc bases report on and verifies daily, Weekly and monthly Key performance Indicators (KPI) are updated based on the customer marketing team needs
Identifying and understanding performance trends, assessing performance against targets and highlighting opportunities
Process and analyze large datasets, producing clear findings and recommendations
Manage and book the calendar of the various stakeholders to execute the customer marketing routines
Dashboard Automation and Change Management
Gathering and refining of requirements to build dashboards that address customer marketing team business needs.
Develops, assesses and trains the team to navigate and generate insights from the dashboard developed.
Develops a case on any additional enhancements that are not within the current system capabilities.
User Acceptance Testing (UAT) on enhancement build in the existing systems (DMS, Trax, CPM, SDP).
Experience / skills required:
Qualifications
Bachelor’s degree in Business Administration, Accounting, Economics, Finance, Statistics, computer science, programming; Master’s in a similar business field is a plus.
Advanced MS Excel and MS SQL skills
+3 years’ experience in Business analytics, Finance or Sales role or related field
Strong attention to detail.
Ability to follow defined business processes.
Ability to manage and monitor data quality.
Essential Experience:
Stakeholder Management.
Outstanding analytical, conceptual, research and quantitative skills.
Ability to manage people’s performance, coaching and development of a multi-disciplined team.
Proactive structured problem-solving skills.
Above-average interpersonal skills.
The ability to influence stakeholders and work closely with them to determine acceptable solutions.
Performance monitoring and evaluation
Market research, intelligence
Business performance monitoring
Business development
Change management
Sales management
Desirable Experience
Basic financial awareness, understanding of commercial business performance drivers & budgeting processes.
Proficient in use of standard business (MS Office), SAP/ERP systems, and Diageo packages.
Experience working within the Performance Management structure of KPI’s and Tier Review Meeting Structure.
Apply via :
diageo.wd3.myworkdayjobs.com
