Responsibilities:
Build, develop and lead the Debt Recovery team to manage the Bank’s debt collection service
Manage a portfolio of clients whilst developing and maintaining new commercial opportunities, taking opportunities to sell the services that the Bank offers
Liaise directly with clients, third parties and colleagues in departments to maximise collections performance whilst also ensuring good client outcomes
Provide technical and strategic advice about debt collection services and procedures, both externally and internally
Have an appropriate level of knowledge of all banks’ business, background and circumstances and fully understand the client requirements
Ensuring that bad debt provisions are maintained and write offs managed in line with the bank’s policies and procedures
Working alongside colleagues across the bank, minimise litigation, resolve contractual disputes pre-proceedings and deal with contested matters up to trial
Maintain high standards of financial management and record keeping
Undertake effective due diligence processes at all times
Act in the best interests of the Bank at all times
To achieve financial objectives including cash collection and billing
Remain vigilant for changes in regulations and legislation
Ensure all file audits and monthly reviews are completed accurately and within agreed timescales
Maintain up to date knowledge and understanding of appropriate regulations and internal policies and procedures in relation to debt recovery
Comply and uphold the bank’s policies and procedures, such as health and safety, IT, security, email and anti-virus policies and equality and fair treatment
Be flexible to carry out any other reasonable task as requested within the office environment.
Knowledge/Skills/Experience:
A good manager with finance and legal knowledge plus practice
Proven ability to develop new business and maintain existing contacts
Experience of working in a commercial debt recovery environment would be an advantage
Good IT skills and knowledge are essential
Judgement to balance commercial debt recovery and compliance risks to achieve positive outcomes
Maintains the highest professional standards
Ability to build supportive relationships with everyone across the firm
Excellent communication and leadership skills with an ability to influence at all levels
Excellent organisational skills
Able to multi-task, manage time effectively and keep calm under pressure
Apply via :
www.antal.com
