Child Sponsorship Transformation Advisor

The role:
Child Sponsorship is a core funding stream for ActionAid and as the Child Sponsorship (CS)Transformation Advisor you will drive and coordinate the transformation in the Child Sponsorship product, including the innovation of the supporter communications bringing these into the 21st century to offer an impactful, personalised, and inspiring journey for our new and existing supporters. Finding cost efficient solutions and ethical storytelling in the entire cycle of content generation shall remain central to this project. We aim to be more digital in how we generate and share content with our supporters, and you will bring in expertise to maximise the use of technology to meet this ambition.
On a wider level you will support the Public Fundraising Lead and the Digital Advisor to innovate the Child Sponsorship product and explore alternative regular giving products to diversify and grow our income base.
ActionAid is a federated model, and you will play an important role in engaging with our key stakeholders in the programme and fundraising countries across the globe to learn from their challenges, create buy in and enable a culture of innovation through peer learning and sharing to find solutions and scale-up successful pilots.
What we are looking for?
We are looking to fill this exciting role to drive innovation in Child Sponsorship & Individual Giving. If you have great ideas to engage child sponsors and regular giving supporters through innovative supporter journeys? If you have experience in developing and testing digital supporter communications? If you are familiar with using audience insight to improve supporter experience? If you have understanding and experience in product innovation, then this is the role for you
What we offer:
ActionAid is committed to providing a welcoming, supportive workplace where we recognise a job well done, encourage close collaboration and sharing power, and where safeguarding standards and feminist leadership are exemplified everywhere. At ActionAid, you can look forward to a fair compensation package and a flexible working environment, including

A workplace that embraces intersectional feminist principles
Generous maternity, paternity and adoption pay

PERSON SPECIFICATIONS
Education and Qualifications: 

Bachelor’s degree in relevant field.

Essential Experience

At least three years’ relevant senior experience of coordinating product and/or supporter/customer journey innovation, preferably in a decentralised international organisation or firm.
Desirable: Experience of public fundraising and/or supporter engagement in a campaigning or movement-building context (e.g. political campaigns); experience of combined offline and online techniques.
Experience in providing support and training.

Apply via :

al.bamboohr.com