Duties and responsibilities:
Sales & Marketing
Market our ships chandelling business to vessel owners, charterers calling the port of Mombasa and Lamu.
Implement new sales & marketing plans of our ships chandelling services to port users.
Prepare a list of services to be offered and pricing.
Acquiring customer leads from KPA 14 days list and sending proposals to the vessel owners on the services we provide.
Understand vessel utilities and supplies required at specific calls.
Pricing, billing, budgeting, implementation and control
Achieve set budgets
Manage debt collection in creating a balance on payment to suppliers and collection of dues from ships vessel owners.
Set annual budgets as per chandling business performance
Evaluate and propose list of items to keep in stock, analyze the impact of various cost drivers and examine areas of potential cost reduction
Within 24 hours of delivery and boarding of vessel (s), ensure all documents are furnished for payment.
Supplier management
Ensure all suppliers shortlisted are onboarded as per the Procurement Policy.
Supervise suppliers during service delivery of loading and unloading of goods on board supply boat and vessels.
Conduct biannual supplier evaluations.
Ensure an up to date supplier list and review of same on a biannual basis.
Chandelling operations service delivery
Ensure service delivery is done within 24 hours of receipt of supply request.
Verify and ensure that goods delivered are as per customer’s specified requirements on-board the vessel against a checklist.
Supervise goods/service delivery to ensure quality especially during transfer (from truck to supply boat or truck to vessel or supply boat to vessel).
Ensure proper handling of goods at all times.
Customer service/Stakeholder Management
Conduct regular visits to vessel owners/charterers in order to maintain relationships, understand their needs, and anticipate new marketing opportunities.
Be informed of new industry developments by attending educational opportunities, conferences, workshops, reading publications, and maintaining personal and professional networks.
Conduct customer feedback after every vessel supply is done.
Reporting
Timely submission of reports (monthly, quarterly and annual)
Others
Any other duties that may be assigned.
Key Competencies and Skills
Qualifications
Minimum Certificate or Diploma in business management or administration.
Minimum 2 year progressive ship chandling experience
Proficiency in computers is a must.
Have a valid driving license
Experience in sales and marketing an added advantage.
Ability to work in a 24-hour cycle.
Apply via :
www.linkedin.com
Leave a Reply