Key Responsibilities;
Utilize the unit’s budget prudently and within set standards.
Direct potential leads for conversion through Business development function.
Close follow-up of customer feedback, in order to maintain contact, retain and pitch for repeat business and cross selling of other financial solution offerings.
Responsible to make use of available resources and channels to reach out and create awareness of our product offering.
Drive customer experience Index.
Facilitate customer satisfaction survey to gauge satisfaction levels.
Conform to the spirit of the customer service charter and an active role to appraise and review on a continuous basis.
Constantlydevelop self in areas of job-knowhow skills, knowledge and right on-job attitude.
Continuous learning and keeping abreast on the organization’s strategic direction,
Culture and Values.
Prepare accurate and reliable periodical reports that appraises the individual performance.
Administrative support roles.
Qualifications
Relevant degree from a recognized university.
A certification in PR & communication is Key.
Computer Proficiency in Microsoft Suite
Prior experience in digital marketing is advantageous
1 years’ experience in a similar or related working environment is advantageous.
Desired Qualities
Ability to handle and resolve customer requests and queries.
Presentable, discreet and with good interpersonal and communication skills.
go to method of application »
Interested candidates should send a detailed CV and a cover letter that must include their current and expected remuneration, not later than 31st May,2022 to jobs@kkvl.co.ke quoting the job title on the subject line. All job applications will be reviewed on a rolling basis. Applications which do not meet the above qualifications will not be considered.
Apply via :
jobs@kkvl.co.ke
