Job Description
Working closely with the Regional Business Growth & Development Manager and Senior Management, manages the branch and offers leadership to staff in formulation and implementation of business growth and development strategies at branch level.
The job holder is expected to aggressively drive the branch growth and profitability targets by identifying, developing and maintaining profitable relationships with customers
Lead business growth and development of the branch, agencies and other alternative service outlets attached to the branch
Manage and lead the branch team in achieving/ surpassing the set business targets
Provide superior level of customer relationship management and promote the sales and service culture through coaching, guidance and staff motivation;
Drive sales of all products and services at branch level through offering leadership and motivation to the sales team, sales drives , liaison with key relationships among others ;
Manage and offer leadership to the branch team.
Development of a high performing team at branch level through training , mentorship, and special assignments
Monitor and ensure 100% compliance to all the company policies, processes, procedures and other controls
Lead in optimal utilization of people, financial and technical resources within the branch
Chair the Branch Credit Committee and ensure compliance to Credit policy & procedures
Budget planning and cost management ; Continuous evaluation of branch financial performance against budgets and taking remedial actions where necessary
Promotion of Faulu’s brand visibility and image: Being the Key liaison point with the community, participate in community affairs to increase the company’s visibility and to enhance new and existing business opportunities
Initiate, nurture and ensure profitable business relationship and Partnerships with the customers, community and government structures
Monitor, on a continuous basis, all transactions to ensure that unusual and suspicious transactions are reported to the Money Laundering Reporting Officer (MLRO)
Implementing and enforcing the board approved AML, KYC & CFT policy in as far as is applicable within my area of responsibility
Any other role allocated by the supervisor
Skills
Business Performance Coaching
Education
Bachelor Of Art (Required)
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