Job Description
The above-mentioned opportunity has arisen within the Commercial- Specialties Department, Lubricants Sales Section. Reporting to the Lubricants B2B Manager, the incumbent shall be responsible for the following:
Ensure Health, Safety, Environment & Quality (HSEQ) policy implementation and compliance at customer locations.
Achieve set yearly targets for Volumes & Margins in his region
Monitor the performance and maintenance of lubrication equipment at customer sites
Advise customers and prospects on product recommendations based on lubrication surveys
Implement used oil analysis and facilitate used oil sampling for customers
Interpret oil analysis lab reports and advise customers accordingly
Conduct technical training for customers and prospects
Manage the lubricant market segment in his/her region in order to ensure effective & profitable growth.
Carry out market intelligence in his region to obtain competitor information, carry out quarterly price surveys thus making recommendations to the lubes manager to secure and grow the Lubricants business
Ensure strict adherence to credit policy by all consumers.
Offer support to other lubricants channel such as stocking, pricing, merchandising and market intelligence
Advise the lubricants management of any market/customer changes affecting monthly sales forecasts, blending and importation of lubricants.
Optimize overhead expenses such as equipment maintenance, seminars, promotions, mileage & stationery
Liaise with Customer Care Section for customer order processing
Following up with customer care to ensure pending orders are retrieved and supplied
Following up with the depot to know position and ensure customer’s orders are delivered.
Liaise with transporters for local deliveries
Monitor depot stocks and liaising with other depots and the blending plant for product transfers
Advise Blending Plant on how to prioritize blending
Liaise with Sales Administration Section for correct customer prices in SAP
Context and environment
External environment
Competitive market with increasing number of new entrants
Increasing awareness among customers leading to high demand on superior support services
Internal environment
Several departments involved in the successful execution of this job thus calling for teamwork
Candidate profile
The job holder requires the following minimum qualifications:
Degree in Mechanical/Production/Chemical Engineering
More than 3 years’ exposure in Sales and Marketing environment
Business Management and Administration skills
Additional Information
Offer lubricants technical support to all consumers in his/her assigned region
Maintain profitability and market share of the lubricants business in his/her region
Identify and develop new marketing opportunities of Lubricants in his region.
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