ABOUT THE ROLE
As a Telesales Agent you will be required to:
Present, promote and sell Jiji premium services to existing and prospective customers on phone
Establish, develop and maintain positive customer relationships with JIJI clients
Achieve agreed upon sales targets and outcomes within stipulated schedule
Expedite the resolution of customer problems and complaints to maximize satisfaction
Collaborate sales effort with team members and other departments
Keep abreast with Jiji services being offered, understanding new features and best sales practices to assist in boosting sales
Continuously improve sales skills through customer feedback, personal learning initiatives etc.
QUALIFICATIONS AND SKILLS
Excellent selling, negotiation and communication skills
Previous experience in telesales
Excellent written and verbal communication skills
Relationship management skills
Integrity and Professionalism
Please submit a resume to hr@jiji.co.ke with the subject line Telesales Agent.
Apply via :
hr@jiji.co.ke
