Key Responsibilities of the Training Manager:
Supports the smooth running of the Human Resources Department, where all areas of responsibility are managed and delivered to the highest levels
Works proactively to maximize the guest service and the team experience, delivering a positive and responsive approach to enquiries and problem resolution
Delivers on plans where human resources initiatives & hotel targets are achieved
Works with key stakeholders, effectively managing and reviewing the life cycle of the team within the hotel, fostering a culture of growth, development and performance
Responsible for the Human Resources budget and training plan, where together with management, facilitates the evaluation of team performance
Builds and maintains effective working relationships with all key stakeholders
Reviews and scrutinizes employee resourcing, compensation, employee development, training and succession plans, providing recommendations that will enhance performance and provide added value to the individual and the company
Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
Requirements of the Training Manager:
Proven experience in HR with excellent problem-solving capabilities
Excellent managerial skills with a hands-on approach and lead-by-example work style
Commitment to exceptional guest service with a passion for the hospitality industry
Ability to find creative solutions, offering advice and recommendations
Personal integrity, with the ability to work in an environment that demands excellence, time and energy
Experienced in using IT systems on various platforms
Strong communication skills
Apply via :
harri.com