JOB PURPOSE
Responsible for supporting the Telesales department through driving critical operational decisions by analyzing metrics and designing reports
Key Job Functions
Design Data Management and Reporting Tools for Campaign and leads management.
Maintain campaign databases and perform updates as necessary to ensure accuracy.
Regularly update and examine campaign data to locate and resolve mistakes throughout.
Accurately analyze, collect, and store data for various types of campaigns.
Create/Prepare campaign reports that provide insight into key data points.
Communicate the results of data analysis in written and verbal form to managers and team leaders.
Support various departments, including business development and special projects, in reaching their goals through analysis.
Monitor data to identify changes/trends in campaign performance
EXPERIENCE/ SKILLS & COMPETENCIES/ LICENCES & CERTIFICATIONS/ EDUCATION REQUIRED
Diploma or Degree in Computer Science, Economics, Finance or any related field.
Analytical skills that allow for the development of data-driven reports.
Demonstrated ability to manage time and prioritize projects to meet deadlines.
Ability to use SQL or Microsoft Excel to create pivot tables, graphs, and charts.
Strong written and verbal communication skills to effectively relate data to co-workers.
Excellent critical thinking skills to help solve business problems and make decisions
Apply via :
jobs.lever.co
Leave a Reply