Reporting to Operations & Lodges Coordinator
The officer will be responsible for services delivery, controls and revenue generation in all Food and Beverage outlets. Inspires, leads, and oversees the entire F& B team members, ensuring success in achieving targets, and food quality as per set Brand Standards. Contribute to the goals and objectives of the department focusing on developing an engaged team. Managing and controlling all available resources to meet and surpass guest expectations.
Job Profile
Manages all F&B and day-to-day operations within budgeted guidelines and to the
highest standards
Preserves excellent levels of internal and external customer service
Designs exceptional menus, participating in purchase F & B goods and continuously make necessary improvements
Identifying customers’ needs and respond proactively to all of their concerns
Leads F&B team by attracting, recruiting, training and appraising talented personnel
Establishes targets, KPI’s, schedules, policies and procedures for the department
Provides a two-way communication and nurtures an ownership environment with emphasis in motivation and teamwork
Complies with all health and safety regulations
Reports to management on departmental sales results and productivity
Ensures that customers are satisfied with food and service delivery
Assists with marketing events
Person Profile
Master’s degree in hospitality Management or equivalent will be an added advantage
Bachelor’s degree in Hospitality, or Hotel Management or equivalent
At least eight (8) years’ work experience, three (3) of which must have been in supervisory management
Professional qualification and membership where applicable
Management course lasting not less four (4) weeks.
Proficiency in computer applications
Fulfill the requirements of Chapter Six of the Constitution;
OR
Bachelor’s degree in hospitality Management or equivalent
Bachelor’s degree in hotel management or equivalent
Diploma in Food and Beverage Management or relevant field
Diploma in catering management or equivalent
Professional qualification and membership where applicable
Management course lasting not less four (4) weeks.
At least eight (8) years’ relevant work experience
At least three (3) years’ experience in supervisory management
Fulfill the requirements of Chapter 6 of the Constitution
Key Competencies and Skills
Proven food and beverage management experience
Knowledge of various computer software programs
Ability to spot and resolve problems efficiently
Mastery in delegating multiple task
Up to date with food and beverage trends and best practices
Organization and prioritization skills
Ability to work independently and proactively in a fast-paced environment
Guest oriented and service minded
Ability to manage personnel and meet financial targets
Energetic, out-going professional, possess unquestionable personal values founded on accountability, integrity and transparency.
Self –driven, service oriented & team player
Have planning, organizing and strategic abilities with strong report writing and selfpresentation skills.
International experience with a strong background in both Local international cuisine, menu planning & cost management advantageous
Flexible and willing to take initiative in identifying and performing work that needs to be done
The successful candidates will be appointed on a 3-year contract renewable subject to performance. These are executive hospitality positions with competitive pay and benefits package commensurate with qualifications and experience.
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If you believe that you clearly demonstrate the ability to meet the above criteria, please submit your application along with a detailed CV, attaching copies of academic and professional certificates and testimonials, stating current position, experience, names of at least 3 professional referees, e-mail address and telephone contacts quoting the reference to the following address:The Board Chairman- KSLH
P.O Box 90414-80100
Mombasa
Email: chairman@kenya-safari.co.keSo as to reach us by close of business on April 29 2022. Only short listed applicants will be contacted. KSLH is an equal opportunity employer and canvassing will lead to automatic disqualification.
Apply via :
chairman@kenya-safari.co.ke
