Quality Assurance Manager Business Analyst BI Developer Risk Specialist Assistant Pension Administrator

Quality Assurance Manager – JLIL051
Role Purpose
The role holder will oversee the activity of the Quality Assurance Department and Payments Team Staff, Developing, Implementing, and Maintaining a system of quality and reliability testing for the organization’s products and/or development processes.
Main Responsibilities

Document and implement standard operating procedures for Corporate Pension, Retail Life and Pension, Group Life, and Annuities.
Liaise with the Operational functional heads to ensure full compliance with the agreed standards, systems, and procedures.
Regularly audit the exceptional and anomaly reports to ensure that corrective actions are being taken and highlight areas that the operational functions need to review.
Take the lead on internal and external audits as well as the ISO audit to ensure full compliance and resolution of any audit queries.
Monitor all operations that affect quality.
Assure the reliability and consistency of payments by checking processes and final outputs.
Facilitate proactive solutions by collecting and analyzing quality data.
Keep records of quality reports, statistical reviews, and relevant documentation.
Ensure all regulatory standards are met.
Training staff members on the quality control processes and policies

Key Competencies

Efficiency
Accuracy
Timeliness
Good knowledge of MS Office and Databases
Outstanding communication skills
Great attention to detail and a result driven approach
Excellent organizational and leadership abilities
Reliable and Trustworthy

Qualifications

Bachelor of Commerce, Economics, Statistics, or any other related field.
Excellent numerical skills and understanding of data analysis/statistical methods.

Relevant Experience

Minimum of 2 years’ experience at a management level.
Deep knowledge of the Life Insurance industry would be an added advantage

Position by 13th April 2022.
 

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If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position before the stipulated date

Apply via :

Recruitment@jubileekenya.com