Job Description
Bolt Food is looking for a passionate Account Manager to drive our business, developing, managing and growing our partner restaurants in Kenya.
As an Account Manager you will have a clear understanding of our key business goals and actively manage our partners to generate long-term value for our partners and the platform.
In addition you also have to be a strong team player and willing to do things outside of the day-to-day work activities – driving local execution of our global projects or being the Country Manager’s right hand in managing our business priorities.
Your daily adventures will include:
Manage, organize and negotiate eater-facing campaigns that will increase Bolt Food orders and revenue
Analyze key performance metrics to gain insights and improve customer performance
Forecast growth and evaluate the achievement of our business goals
Execute and refine our operational strategy, solve daily commercial and operational issues
Collaborate with the Sales & Partners Operations team to smoothly activate all restaurants
Lead re-negotiation of restaurant contract conditions such as commission rates and campaign plans
Work with cross functional departments to drive business growth (Campaigns, Partner Operations, Customer Service, Courier Operations)
We are looking for:
3-5 years of experience, preferably in Account Management, Consulting, Business Development, or similar roles
Solid analytical skills: ability to interpret and present data to generate insights and support decision-making
Never-settle mentality: proven track record of client success and consistently achieving critical metrics and revenue targets
Commercial vein: ability to build and maintain long term professional relationships with business partners using listening, negotiation and persuasion skills
Ownership: ability proactively find solutions to business problems
Passion: drive to work with new technologies or with food tech
Excellent communicator: ability to effectively communicate with many stakeholders involved
Outstanding project manager: capable managing multiple projects, resources, priorities and time
Language requirements: English and the local language speaker
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