PURPOSE
The incumbent shall be responsible for efficiently and effectively managing and coordinating pricing, underwriting and servicing activities in the Corporate Business Section to ensure satisfactory underwriting standards and customer experience are achieved in line with the company’s objective
Primary Responsibilities
Prepare and review quotations to ensure they adhere to underwriting guidelines
Monitor and supervise underwriting operation to ensure that all adhere to the underwriting guidelines;
Oversee the renewal process to achieve desired business retention;
Manage reconciliation of agents and clients statements;
Manage cancellation and refund of premiums within specified limits;
Review and sign policy documents and other contractual documents within specified limits;
Attend and respond to customers and intermediaries enquiries and complaints;
Approve payment requisitions in the system;
Prepare management reports;
Corporate Business Insurance Intermediaries relationship management
Review and recommend changes/ improvements to the underwriting procedures and guidelines.
Other activities to support the team as may be assigned by the Head of Underwriting
GENERIC DUTIES
Carry out performance appraisal, coaching and mentoring staff;
Resource allocation, staffing and leave approval;
Participate in planning and budgeting for the department; and
Participate in various meeting and committees
PERSON SPECIFICATION
Academic Qualifications
Bachelors’ degree in Insurance, Business Administration or Economics or in related field.
Professional Qualifications
Diploma in Insurance LOMA/CII/AIIK required
Experience
Minimum of four (4) years’ relevant experience, one (1) of which at supervisory level
Skills and Attributes
Excellent communication and presentation skills
Problem solving skills
Excellent interpersonal skills
Good analytical skills
Computer literate in MS Office and other office applications
Understanding of the working environment /competitors
Technical competence in insurance
Basic knowledge of regulations by AKI and IRA
Apply via :
cic.co.ke
