Key performance indicators :
Adherence of Mobile Money projects to agreed project quality gate criteria and processes
Improvement of project quality gates based on lessons learned
Release management of patches for Mobile Money, associated services, and infrastructure
Proactive management of the testing and deployment of patches
Coordination with transition managers and the operational acceptance testing (OAT) team to maintain the forward schedule for OAT
Maintain the business configuration management process
Maintain the Sharepoint repository of project and patch documentation
Support with management of ad hoc patching-related activities.
Knowledge and experience
Strong Project Management, stakeholder, and vendor management.
Project quality assurance.
Demand & release management
Software test management.
Subject matter knowledge of mobile payments applications and infrastructure delivery.
Off-shore service delivery experience and use of remote working communication tools.
Essential
Project Management with international suppliers or markets – minimum 3 years
Project Management certifications – PRINCE 2, APMP, or equivalent
Experience in software release management and testing of highly available and high throughput financial systems.
Strong experience in collaboration tools e.g. MS Teams and MS Sharepoint as well as trouble ticketing systems e.g. BMC Remedy
Communication and relationship management experience to Executive level – 3 years
Excellent time management and problem-solving skills
Desirable
Mobile Payment or Financial Services Experience
Service Operations Qualification – ITIL
Degree Qualification – STEM
Experience in working in dynamic and high-growth environments
Experience in working with multi-cultural geographically distributed teams
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