Delivery Manager

Job Summary
Influx is seeking to hire an experienced manager to build and run a high-performance team to deliver service to our clients, to their satisfaction
Job Description
Influx is a fast-growing startup offering a scalable, elastic, and turnkey customer support solution for tech companies and eCommerce brands. This is a remote position, you’ll be working from home, managing a team of 20-30 customer service agents, team leaders, and account managers. You’ll be working remotely with employees from various countries, delivering service to clients located all over the world.
What We’re Looking for

Success story in managing 15+ people, preferably in the service industry
Prior experience managing a complex team containing various roles
Prior experience working in a B2B environment
Takes initiative and performs autonomously
Ability to form effective plans and roadmaps
A team player, able to work with various stakeholders
Good communication skills, including written and spoken English

Apply via :

influx.com

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