About This Role
As the Senior Manager, Lifecycle Growth, you’ll define and drive the roadmap for maximizing the cash we raise and deliver to recipients from existing major donors (GiveDirectly’s largest & fastest growing donor segment), building on the 6x fundraising growth we’ve seen since 2019.
In this role, you’ll own a significant amount of white space, identifying and testing new tactics, tools, and software to highlight distinctive GD operations and enable personalization at scale. You will partner closely with GiveDirectly’s senior leadership team and our largest external supporters, including folks like Jack Dorsey, Sundar Pichai, Mackenzie Scott, Stephen Colbert, and Ariana Grande.
GiveDirectly’s donors are curious, analytical, rigorous, data-driven and creative; a successful candidate for this role would share those traits. You’ll drive cross-functional projects involving finance, product, data, and operations, acting as the ultimate owner of retention and lifecycle growth for major donors. In this capacity, you’ll have the potential to raise hundreds of millions for people living in poverty, and define GiveDirectly’s growth roadmap as we approach $1B raised.
Reports to: Director, Growth
Responsibilities
Define and execute GiveDirectly’s retention roadmap for high-value donors, driving a distinctive experience embodying GD’s values
Level-up and automate detailed donor journeys – identifying key milestones, generating event-based reminders or action items, developing tracking to measure ROI, and iterating based on results
Create differentiated and scalable personalized donor experiences – e.g., how can we ensure every donor receives a bespoke impact report within days of their donation being delivered, or has the opportunity to see GD field ops live (virtually or in person)?
Deepen and grow relationships with existing communities of supporters – tech/finance workplaces, the crypto community, networks of founders
Build tech-enabled process for identifying and graduating potential high-value donors who’ve given smaller amounts
Drive cross-functional clarity on ambitious strategic initiatives, including working with ops and finance to define project scopes with $100Ms+ capacity potential
Work closely with GiveDirectly’s leadership team to facilitate and grow the relationships they manage
Through all projects, build scalable, high-quality processes; rigorously analyze what works & doesn’t work; and reprioritize where necessary
We’re Looking For Candidates With
4+ years of professional experience in a fast-paced environment
Advanced proficiency manipulating data and performing calculations in Excel and SQL
Demonstrated track record of putting structure & applying creativity to ambiguous problems
Ability to scope, evaluate, and implement new software/platforms
Phenomenal written & verbal communicator (e.g., decks, docs, analysis, presentations)
Exceptional alignment with GiveDirectly Values
Bonus but not required: in-depth knowledge of the crypto world; in-depth knowledge of cash and/or effective altruism; experience working with tech/finance/consulting stakeholders
Why work at GiveDirectly?
Role
At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including
A positive and supportive team with opportunities for advancement
A demonstrated commitment to helping all staff develop and grow
A competitive salary
A monthly benefits allowance that covers Health, Dental, and Vision monthly premiums
Unlimited PTO (that we encourage staff to take!)
Desk allowance and flexible work location
Read more about our ongoing diversity, e
Apply via :
givedirectly.hire.trakstar.com
