Job Purpose
Manage designated Portfolio Relationship of Enterprise Banking Customers for continuing and long-term profitability to the bank under guidance of the Relationship Manager.
Responsibilities and Accountabilities-starting with strategic, managerial then operational
Financial: 50%
Credit Application file set up and follow up.
Collect and analyse customers or prospect financial statements and other documents.
Analysis and preparation of credit facility application files, and adherence to pricing conditions negotiated, within set SLAs after receipt of all the documents from the customers.
Sets up dashboards on commercial performance and risk on customers, and timely reporting of downgraded situations to the Relationship Manager.
Provides performance dashboards to the Relationship manager including business opportunities that contribute to the overall growth of the portfolio.
Identify opportunities to cross sell the Bank’s various products.
Customer Focus: 30%
Shadowing the Relationship Manager in managing the portfolio.
Analysis of the real needs of customer and checks consistency of requested and proposed facilities.
Ensures retention of clients while enriching and updating prospect databases.
Identify opportunities to meet customer needs and for cross sell.
Follow up on customer complaint/s and ensures delivery within Service Level Agreements and procedures.
Scheduled focused calls to corporate customers to ccontribute to continuous improvement of customer relationships.
Operational: 20%
Counterparty Risk Contribution: Updates time schedules of customer files: KYC information, call reports, maturities, completion of security documentation, insurances, rates and loan instalment arrears.
End to end credit approval process.
Monitoring of Covenants- Ensure that all the post drawdown covenants are met by customers.
Key Performance Indicators (at least 5)
Growth of the overall portfolio of the Business Centres in terms of Assets, Liabilities and Corporates accounts.
Management and achievement of profitability and productivity ratios for the corporate portfolio.
Growth of the trade finance and regional business volumes
Management of the corporate credit portfolio quality within risk thresholds of the Bank.
Team’s Learning & Growth measured by attainment of at least 90% in all assessments undertaken
Minimum Requirements-State the academic and professional qualifications and work experience
4 years Banking Experience, the last 2 of which should be in role in business development and/or credit.
Strong credit skills and good understanding of SME and Corporate Banking Products.
A bachelor’s Degree in business studies or similar area.
Competencies and Attributes-
Leadership – provides advise and support the Bank/Branch and operations teams in ensuring proper
customer management and customer satisfaction.
Communication Skills (Verbal & Written) and Presentation skills – ability to articulate clearly to clients on the various products and solutions to meet their needs.
Stakeholder Management – demonstrate interpersonal skills in the identification, analysis, and
planning of actions to communicate with, negotiate with and influence various stakeholders.
Adaptability – Ability to adapt quickly to new and diverse environments including economic and sectoral changes affecting the business industry.
Emotional Intelligence – the ability to understand and manage own emotions, team, and various stakeholders including managing conflict.
Analytical Skills – ability to analyse client financial information for decision making by the relevant stakeholders.
Application deadline is Wednesday, 30th March 2022
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Application CriteriaSend your Current CV and brief application Letter to recruitment@boakenya.com
Apply via :
recruitment@boakenya.com
