VN No : IOMKCO/VN/012/2022
Context:
Under the overall supervision of the Regional Radiology Coordinator and under the direct
supervision of the Teleradiology and PACS Systems Administrator, the incumbent will provide
technical and user support to the Teleradiology Unit of Migration Health Division of IOM Kenya
Country Office and other missions in the region:
Core Functions / Responsibilities:
Assist in technical support and troubleshooting of bio-data and system errors for Picture Archiving Communication System (PACS) and Teleradiology.
Assist in writing and maintaining documentation, like users’ instructions, manuals and technical support guide to be used by the Nairobi IOM Teleradiology Center.
Monitor Teleradiology PACS software, databases and various Teleradiology services in Nairobi regional PACS hub.
Provide support installing Teleradiology server hardware, Databases and PACS software’s under the guidance of the Teleradiology and PACS Systems Administrator as applicable.
Troubleshoot Teleradiology networks
Assist with technical preparation of IOM Teleradiology service to the new field locations in the Africa region, in coordination Teleradiology and PACS Systems Administrator and Regional Radiology Coordinator as applicable.
Assist the Teleradiology and PACS Systems Administrator and Regional Radiology Coordinator with technical issues that arise.
Provide general assistance in developing, testing and maintaining reports in Teleradiology Structured Query Language (SQL) Reporting Services.
Keep track of the submission of the Chest X-rays and the reports to the Australia and Canada eMedical websites when required.
Check the replication of data from PACS servers in the Africa region.
Detect, diagnose and resolve any hardware, software or connectivity problem.
Provide support during weekends, holidays or outside working hours as well as act as a “stand-by” focal person on a rotation basis upon request.
Perform such other duties as may be assigned.
Required Qualifications and Experience
Education
Completed University Degree in Information Technology, Computer Science or Engineering or a related field from an accredited academic institution with 3 years’ relevant professional experience.
or;
High School Certificate with training in Information Technology, Computer Science or Engineering or a related field from an accredited academic institution with 5 years of relevant professional experience.
Experience
Minimum of three years of relevant work experience mainly in administrative support roles;
Strong software development skills; strong skills in SQL development, database integration with web-based applications are advantageous;
Experience with digital radiology and Tele-radiology. The understanding of the public health industry is an advantage;
Experience in systems analysis and design techniques, testing and documentation required.
Languages
Fluency in both written and spoken English and Swahili.
Required Values
Inclusion & respect for diversity
Shows respect and sensitivity towards gender, culture, ethnicity, religion, sexual orientation, political conviction and other differences.
Encourages the inclusion of all team members and stakeholders while demonstrating the ability to work constructively with people with different backgrounds and orientations.
Promotes the benefits of diversity; values diverse points of view and demonstrate this in daily work and decision making.
Challenges prejudice, biases and intolerance in the workplace. Integrity & transparency
Upholds and promotes the Standards of Conduct and Unified Staff Regulations and Rules.
Delivers on commitments; manages the organization’s resources reliably and sustainably.
Embraces and encourages transparency, balancing this with the need for discretion and confidentiality as appropriate.
Maintains impartiality and takes prompt action in cases of unprofessional or unethical behavior.
Does not abuse one’s position and acts without consideration of personal gain. Is motivated by professional rather than personal concerns.
Professionalism
Demonstrates professional competence and mastery of subject matter and willingness to improve knowledge and skills.
Seeks to raise professional standards in self and others through daily work and activities.
Adapts quickly to change and is decisive and versatile in face of uncertainty.
Shows self-control and persistence when faced with difficult problems and remains calm in stressful situations.
Is conscientious and efficient in meeting commitments, observing deadlines and achieving results.
Required Competencies
Teamwork
Establishes strong relationships with colleagues and partners; relates well to people at all levels.
Is fully aware of the team purpose, respects and understands individual and collective responsibilities.
Willingly puts in extra effort without being asked and adopts a “hands-on” approach whenever necessary to achieve team objectives.
Coordinates own work with that of the team to meet agreed priorities and deadlines Delivering Results
Produces quality results and provides quality services to clients.
Meets goals and timelines for delivery of products or services.
Manages time and resources efficiently, monitoring progress and making adjustments as necessary.4
Shows understanding of own role and responsibilities in relation to expected results.
Managing and Sharing Knowledge
Keeps abreast of new developments in own field of competence and creates opportunities for knowledge management initiatives.
Shares knowledge and learning willingly, and proactively seeks to learn from the experiences of others.
Puts new learning into practice and draws on diverse sources of ideas and inspiration.
Contributes to the identification of improvements to work processes and assists in implementing them.
Accountability
Accepts personal responsibility for quality and timeliness of work.
Takes ownership of all responsibilities within own role and honors commitments to others and to the Organization.
Operates in compliance with organizational regulations and rules.
Accepts and gives constructive criticism; acknowledges and corrects mistakes and apply lessons learned for improvement.
Communication
Presents information using language and sequence of ideas that is easy for recipients to understand.
Adapts communication to the recipient’s needs, asks questions to clarify, and exhibits interest in having two-way communication.
Encourages others to share their views, using active listening to demonstrate
openness and to build understanding of different perspectives.
Listens carefully and genuinely to the views and positions of others; acts on received information.
Other
Any offer made to the candidate in relation to this vacancy notice is subject to funding
confirmation.
Appointment will be subject to certification that the candidate is medically fit for appointment
and verification of residency, visa and authorizations by the concerned Government, where
applicable.
go to method of application »
Interested candidates are invited to submit their application by sending a Motivation Letter and the updated CV to the email address hrnairobi@iom.int referring to this advertisement.
Only shortlisted applicants will be contacted.
Apply via :
hrnairobi@iom.int