Roles and Responsibilities
Compliance Audits & Inspections
Conduct compliance audits and inspections in line with approved Audit program
Custodian of Procedure for Internal Audit Procedure. Ensuring full compliance to audit cycle as per procedure.
Update Audit Checklists, Audit Reports and Corrective Action Request Forms (CARs) for audit findings
Timely submission of audit reports as per procedure for internal audits
Conduct adhoc audits, report on status and follow through for closure of the Areas of Concern (AOCs)
Closure of NCs
Ensure corrective action request forms are fully updated for the critical non-conformities
Ensure the CAPA log is fully updated with NCs and status of closure for each
Follow up and ensure proper root cause analysis is done for the non-conformities.
Verify effectiveness of closure of NCs and application corrective action by process owners.
Compliance Training
Coordinate compliance trainings as per approved compliance training programs
Follow up with HR for evaluation of training and ensure re-takes for scores below average
Custodian of compliance training content.
Liaise with physical security teams for Emergency Response Trainings and Drills
Documentation
Create and review documents as directed from time to time. Such shall include SOPs, Checklists, Work Instructions etc.
Incident Management
Monitor and update status of all incidents in the incident management platform. This includes customer complaints.
Risk Management
Follow up on status of mitigation measures for risks identified from time to time
Conduct security risk assessments
OHS Management
Ensure compliance to OHS through coordination of activities of various teams such as First Aid’ers, Fire Marshals and OHS Committee
Follow up with HR for statutory audits and Trainings
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