JOB RESPONSIBILITIES
Act as a focal point for all customer/visitors related inquiries
Offering administrative support across the office
Undertake front-desk activities, including sorting and distribute daily mail/deliveries and any other correspondence.
Answer phone calls in a professional manner and provide information about products and services as required by the callers
Responsible for taking customer orders and ensuring effective delivery
Keep records of interactions and transactions of customer; keeping record of details of customer complaints, inquiries, and comments.
Follow up customers and their complaints; ensuring that customer’s requests are attended to accordingly
Establish and monitor the standards for customer service in the company.
Keep front office area clean and presentable on a daily basis
Managing basic Accounting tasks
Maintaining the contact list of clients
Stock taking
Any other duties allocated by supervisor or any person in authority.
QUALIFICATIONS
Diploma in Business Administration or any related field.
Experience in computer applications.
Team-player and ability to work independently.
Excellent communication skills (verbal and written).
Attention to detail and accuracy.
Good knowledge of St John and its operations and volunteer activities will be an added advantage.
Qualified and interested applicants are invited to send an application letter and a curriculum vitae quoting the job title on the subject line to recruit@stjohnkenya.org by 11th March 2022. Candidates are required to state salary expectations in the application Letter. Only shortlisted candidates will be contacted. Canvassing will lead to automatic disqualification.
Apply via :
recruit@stjohnkenya.org
