About the job
MAIN PURPOSE & SCOPE OF THE JOB
The Repairs & Maintenance Technician is responsible for the day-to-day Mechanical, Electrical and Plumbing maintenance required within the restaurants in accordance with Ankole Grill Policies, Procedures and Standards laid out by Management to ensure customer satisfaction.
RESPONSIBILITIES:
Responsible for repairs, maintenance and performing ad hoc maintenances required.
Perform emergency repairs as necessary.
Conduct ongoing regular preventative maintenance, upkeep and repair program including general repairs to equipment, fridges, plumbing, electrical and mechanical installation.
Responsible for producing thorough documentation, such as recording details of maintenance and health and safety checks in an efficient and organized manner.
Produce daily and weekly reports on a timely basis on maintenance.
Maintain an updated database of contractors and service providers.
Overall responsibility is to ensure all public areas, back of house and building
Operating systems are presented and maintained to a high standard and appropriate preventative detection systems are in place.
Implement and manage planned preventative maintenance (PPM) schedules for all workplace, equipment and operating assets to ensure efficient and continuous operation.
Maintain and manage all operating manuals, service and product warranties, supplier details and product specifications in hard and soft copy.
Manage external service providers in accordance with agreed performance and servicing requirements.
Manage the reporting and rectification of building, plant and equipment defects in consultation with the project manager, during the 12-month defect liability period.
Ensure maintenance and fault reporting systems are in place to respond to all guest and staff reported maintenance issues.
Manage operating supplies and asset inventories in accordance with company guidelines.
In addition to the above, Repairs & Maintenance Technician may be given such other duties, as the Management may deem necessary.
QUALIFICATIONS:
5 years experience in the hospitality industry in a similar role preferably in a 4-star or 5-star establishment.
Diploma/Certificate in Electrical Engineering.
Recognized trade qualifications in either electrical, mechanical or hydraulic disciplines
Understanding of purchasing and maintenance of kitchen equipment.
Organized, can delegate tasks well and work in a high-stress environment.
Familiarity with professional kitchen equipment.
Excellent personal hygiene and grooming habits.
Customer service oriented with a lively, energetic, and outgoing personality.
Well-organized and detail-oriented.
Strong safety and hygiene awareness
Be open to working flexible shifts and on weekends and holidays.
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