Learning & Development Manager
To provide training and development support for staff in the Hotel through researching, developing, implementing, administering and evaluating employee training and development activities.
What is in it for you:
Be part of a unique resort
Take advantage of opportunities to be recognized for your professional contributions
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our academies
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our Corporate Social Responsibility activities like Planet 21
What you will be doing:
Assist Director Talent & Culture in the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic plan
Conduct annual training needs analysis and coordinates with department managers to help identify training opportunities for their team members
Initiate, coordinate, deliver and follow-up on all training activities within the hotel
Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry
Update and maintain accurate records of training activities and participant information
Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized
Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all employees
Share responsibilities for the integration and orientation process of new hires
Assist with the implementation of new policies, procedures, and standards
Prepare and submit training reports
Your experience and skills include:
Bachelor’s Degree in Human Resources Management / Hotel Management
Minimum 3 years of experience as L&D Manager
Excellent reading, writing and oral proficiency in the English language
Proficient in MS Excel, Word, & PowerPoint
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