Job Description
Ensure resource availability and allocation
Coordinate internal resources and third parties for the flawless execution of projects.
Setting goals for performance and deadlines in ways that comply with the company’s plans and vision.
Organizing workflow and ensuring that associates understand their duties or delegated tasks
Monitoring associates’ productivity, Preparing and submitting performance reports and providing constructive feedback and coaching, orienting, and training associates; developing personal growth opportunities.
Maintain time-keeping, ensure adherence to legal and company policies and procedures, and undertake disciplinary actions if the need arises.
Pass on information from upper management to associates and vice versa
Completes operations by developing schedules; assigning and monitoring work; gathering resources; implementing productivity standards; resolving operations problems; maintaining reference manuals; implementing new procedures.
Provides quality service by enforcing quality and customer service standards.
Ensure that all projects are delivered on time, within scope, and within budget
Measure project performance using appropriate systems, tools, and techniques
Create and maintain comprehensive project documentation.
Occasionally meet with clients to take detailed ordering briefs and clarify specific requirements of each project
Delegate project tasks based on junior staff members’ individual strengths, skill sets, and experience levels
Track project performance, specifically to analyze the successful completion of short- and long-term goals
Team motivation and participation in appraisal processes
Use and continually develop leadership skills
Qualifications
A Degree or Diploma in a management course (one in Project management is an added advantage)
Proven 1-2 years of experience as supervisor or relevant role
Decision-Making Skills and solve complex problems methodically.
Ability to learn a variety of job descriptions
Outstanding communication and interpersonal skills
Outstanding organizational and leadership skills
Good, Strong working knowledge of MS Office
Solid organizational skills including attention to detail and multi-tasking skills
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