Our client, an East African Safari company is looking for an experienced General Operations Manager. The successful candidate will be responsible for the management of operations in Kenya. Africa experience and knowledge of the Tourism sector is a MUST!
Duties
Line management of all employees in Kenya; their performance and development
Ensuring that the various Kenya guest-facing units deliver guest services / experiences in line with the agreed standards & definitions; idem for agent services
End-responsible for the consistently strong and cost-efficient performance of support functions including resupplies, workshop / fleet management and asset management / maintenance.
Ensuring that the Kenya operations meet the Group policies, procedures and standards at all times, including a/o health & safety and admin controls
Ensuring that all assets and equipment are kept in excellent condition
Strong general performance of the Kenya operations against set management objectives
Strong financial performance of the Kenya operations against its Operating Budget as well as good mgt of CAPEX against CAPEX budgets/plans
Requirements
Minimum 10 years of experience in various operational management roles
Strong organizational and logistic skills in leadership positions in organisations with >200 staff
Effective at managing and training/coaching middle managers and staff
Effective at crisis management and good at making instant decisions; ability to multitask and prioritize in a challenging environment
Strong Logistics/resupply and Cost management experience
Strong HR Management experience
Strong in Menus, food quality and food presentation
Some bush/guide knowledge
Asset & fleet maintenance management experience
Ability to build good working relationships with people at all levels from camp staff to the board of directors
Proven ability to handle complex intercultural people matters, with cultural sensitivity and awareness
Passion for positive impact and wildlife tourism as well as community development
Minimum degree or diploma
Strong verbal and written communication skills and ability to structure and present work plans and ideas
Independent ‘getting things done’ mentality; willing to work hard
Local African languages a preference
Apply via :
www.linkedin.com
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