Main Responsibilities of the Ecommerce Specialist
include:
Driving the sales performance of the e-commerce platform
Managing and executing promotional campaigns
Providing insights on customer shopping trends to support assortment selection and identify assortment gaps
Ensuring good customer service by addressing and ensuring the timely resolution of customer issues or comments
Working closely with demand planning and warehousing teams in order to ensure smooth order fulfillment
Providing analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through and offer code performance
Web Analytics – monitor and measure site performance, while using this to make recommendation and improve performance.
Measure online conversion and identify tactics internally and with third parties to improve conversion rates.
Collaborate with the ecommerce team on optimizing the website customer experience / journey, feeding into decisions on content, functionality and layout across the site
Collaborate with the design team to upload content to the site
REQUIREMENTS:
A degree in Marketing, Business Administration or related field.
Prior experience in a similar role. Experience within digital marketing is a plus.
2-3 years experience in Google-Ads Search Engine Optimization (SEO) Search Engine Marketing and Paid Search (PPC)
Possess a solid understanding of e-commerce frameworks.
Must have a high level of attention to detail including proven ability to manage multiple, competing priorities simultaneously.
A creative and strategic thinker with a strong customer orientation.
Excellent interpersonal and communication skills, thrive in matrix environments and are adept at building relationships with different stakeholders.
Apply via :
www.linkedin.com
