You are responsible for organising efficiently and processing correctly the flow of incoming and outgoing documents (paper and electronic): letters, faxes, claims, payment letters, etc. Some of your tasks include:
dispatching mail daily to our other offices
managing the different intake points through which we claims arrive
triaging the flow between members and providers, urgent and non-urgents adhering to turn around times
administrative preparation of claims and communication
file management and management of the electronic archive of your department
ordering supplies weekly and keeping statistics on supply usage
you also provide administrative support to colleagues in your department: sending faxes, copying documents, etc
YOUR PROFILE
You speak and write fluent English, knowledge of French is a plus
Organizational skills: you can assess different tasks and proceed according to priorities; you are able to plan ahead in order to ensure daily workflows are respected, you are able to work in close cooperation with your (administrative) colleagues
You can rapidly and accurately handle a large quantity of paper and electronic documents
You can keep a clear overview of the work to be done, even in busy times.
You are orderly.
You can deal with (confidential) information with the utmost discretion
You can perform accurate data entry
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