Our Internship Programme is designed and tailored to provide unemployed graduates with professional and practical exposure in their chosen career field through a planned work experience schedule.
The practical experience the intern gains at the work site is expected to compliment the theoretical knowledge gained in a college classroom. The intern is expected to both learn from and contribute to this learning opportunity. Interns who successfully complete the Internship Programme are offered the opportunity to join the Customer Support Team
The Internship Programme also provides the company with a pool of potential candidates for possible future recruitment.
Office Location
Jem Park Complex, Suite 21, Near Signature Mall, Next to Valley View Estate, Off Mombasa Road, Machakos
Requirements
Excellent verbal and written communication skills
Ability to think logically
Professionalism and dependability
Willingness and ability to learn and adapt fast to work requirements
Ability to maintain stable performance under pressure or opposition
Willingness to travel
Customer focus and ability to understand and appreciate different business processes
Good memory of how windows operating system and application software work
Excellent presentation skills and ability to demonstrate the workings of an ERP software
Knowledge in computer network installation and configuration
Knowledge and good understanding of databases such as MySQl, PostgreSQL, Ms-Server, Oracle etc
Key Responsibilities
Presenting and demonstrating the use of software solutions to prospective clients
Assisting in user requirement specification analysis
Assisting the development team in testing new software
Installing software and training users
Providing software support in person, via telephone and internet
Assisting in the diagnosis of computer hardware, network and software problems and providing solutions
Preparing software technical documentation and user guides
The IT support intern will be expected to fulfill additional duties as assigned
If you meet the above please email your cover letter and resume to hr@hanmak.co.ke with the subject ‘IT Customer Support Intern’Application deadline: None (On going process)
Apply via :
hr@hanmak.co.ke
