Job Purpose
The jobholder will be responsible for developing and implementing the Bank’s Card and e-Commerce Products and Services strategy. They will ensure the Bank has an excellent go-to–market strategy for all Cards and e-Commerce Products and Partnerships, to increase the Bank’s Assets, liabilities, and customer reach across the market segments.
Responsibilities
Develop the Bank’s Card and e-Commerce acquiring Digital Financial Services for Kenya liaising with the Head of Digital.
Develop Local Cards, Scheme Cards (Visa, MasterCard etc.) and eCommerce acquiring propositions to take advantage of existing/emerging opportunities
Liaise with Corporate Communications/Retail/Commercial/Corporate Business Units for Card and e-Commerce propositions marketing.
Create strategic alliances/partnership to grow the banks’ Cards and eCommerce propositions market share.
Define and document Product Papers, Standard Operating Procedures (SOPs), SLAs and Risk Management Frameworks for all Card and eCommerce Products and Services.
Work with other units i.e. Retail/Commercial/Corporate Business Units, Operations, Risk Management, Product Development, FINCON Operations and IT to maximize products’ ROI/RO.
Perform other duties as may be assigned by the Head of Digital.
Requirements
Required knowledge, skills and abilities
Excellent Card and e-Commerce knowledge
Excellent Project Management skills, especially on Card Schemes driven products and services.
Excellent mass market Customer Sales & Service engagement capabilities
Excellent Digital Marketing skills
Strong Data Analysis skills
Good negotiation /presentation skills
Knowledge & understanding of Retail and SME market
Qualifications and experience
A minimum of a relevant university degree from a recognized university.
A recognized professional certification will be an added advantage e.g. Visa certifications, Project Management etc.
A Minimum of 7 years’ experience in a bank with at least 3 years’ experience in Scheme Cards Product management or Card operations.
Benefits
Competitive renumeration package
Apply via :
apply.workable.com
