Reporting to the Supervisor – Cash Secure Solutions, the Cashier will process cash for customers in a manner that confers security, safety, integrity, profitability and achievement of budgeted objectives. The Cashier will also conduct the preparation and balancing of Wage Packets; participate in pay parades and reconciliation with the customer; ensuring all notes are processed and sorted out in a controlled manner to minimize losses and avoid CBK penalties.
Responsibilities:
Comply to the issued Group Reconciliation, Operational Cash Controls and the ISO Standards, Procedures and Policies
Receive and accurately process customer collections for banking while maintaining proper records.
Reconcile all receipts, payments and prepare the cash to be transferred to the vault
In collaboration with the Supervisor; amalgamate cash and complete a treasury in slip; log the cash to the Vault; pack and seal the container; prepare a Loading Certificate and a CIT Receipt and ensure the till is held in the BSS Vault overnight.
Obtain the envelops/packets and label them with Stickers provided by customer, packet the money as per the payroll and participate in the pay parades as per the instructions
Carry out Cash sorting process as per CBK requirements; bundle the currency and label them appropriately; carry out routine cleaning of note sorting machines
Proper utilization of equipment and timely reporting of any faulty equipment within the processing area to management for quick resolution
Maintain sound and good relationship between Custodians, Vault Officers, Supervisors, Team Leads, Cashiers and respond to queries in a professional manner observing telephone etiquette.
Adhere to the G4S Health and Safety Policy and take reasonable care for the health and safety of him/herself and other persons who may be affected by his acts or omissions
Ideal candidate:
Knowledge and Qualifications
KCSE Mean Grade ‘C’ plain and above, grade C-in Mathematics
Kenya legislation
Experience
At least 3 years working experience in cash operations
Knowledge / Experience in banking sector is an added advantage.
Technical Skills
Financial Acumen
Conflict Management
Microsoft Word – Intermediate level
Microsoft Excel – Intermediate level (Advance level are advantageous)
Microsoft PowerPoint – Basic level
Google suite of products
Behavioral Skills – Support
Understanding the organizational environment
Understanding the organization’s goals and objectives
Dealing with changing circumstances
Supporting and working with others
Delivering objectives
Dealing with complexity
Acting professionally
Deliver great customer service
Sharing and co-operating
Behavioural Skills – Management
Awareness of the marketing environment
Delivering performance
Working with complexity
Managing professionally
Customer thinking
Collaborating and Co-operating
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