Purpose of the Job
Ensure Growth, Retention, Servicing, and Administration of Retail and SME Business at Minet Kenya. The resource should fit in well with the company’s strategic goal of growing its Retail & SME book in the insurance lines of Motor, Medical, Life, Pensions, Home Insurance,
Property Insurance, Personal Accident, Travel Insurance and all insurance lines Minet distributes to its Retail & SME clients.
Duties and Responsibilities
Roles and Responsibilities
New Business & Organic Growth
Meet the unit’s annual target in brokerage income for new business.
Preparation of competent proposals / quotations / presentations to prospect clients
Provide consultancy to clients to aid the client make a decision
Demonstrate broking excellence and thorough knowledge of our product offerings to clients.
Administration
Responsible for the prompt administration of policies:
Underwriting process
Database management; Maintain and update database of clients;
Membership packs / cards, certificate, risk note dispatched to clients.
Income booking on the financial system and accurately with the correct commission booked
Credit Control
c) Servicing
Acknowledge to clients queries / complaints, respond with a solution.
Courtesy calls/emails to individual clients
Technical competence
Demonstrate high end and qualitative broking skills on Retail & SME products.
Demonstrate ability to interpret financial and technical proposals to clients
Develop Analytical skills
Market trends
Foster Insurer relationships
Gather Market Intelligence at all times on renewals and new business acquisition
Any other duty as may be requested by supervisor
Key Result Areas:
The accountability areas are as follows;
New business & Organic Growth Renewals
Administration ; Servicing & Credit control
Client advocacy
Knowledge and Skills Required
The job holder must possess:
A Bachelor’s Degree in Business related field
Diploma in Insurance
At least 2+ years’ experience in relevant field
Communication skills
Detail oriented
Interpersonal skills
Microsoft Excel competency
Apply via :
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