The successful candidate will have to provide effective and efficient HR services to business units and regional offices in East and West Africa by coordinating relevant HR activities related to workforce planning, performance management, HR Organisational Development projects, employee engagement, wellness and other HR activities in an effort to ensure that the business units and regional offices are well advised on HR related matters.
Job Description
Job Specification.
Continuously provide support, guidance and co-ordination to ensure accurate and professional HR Support.
Conduct HR surveys as required
Conduct exit interviews with all levels of employees on resignation from the company, analyse trends and advise appropriate solutions
Ensure high level and high standard of customer service and guidance in line with HR Policies and Procedures
Prompt, value adding consultative and advisory role to leaders in line with relevant legislation with regards to performance, disciplinary, culture motivation/morale issues (burning workplace issues).
Handle labour relations queries and processes and give appropriate advice and guidance
To ensure that the organisation’s grievance and disciplinary procedures are observed and that all relevant documentation is completed.
To monitor management/staff relations and mediate where necessary. Advise management on labour relations issues.
Implements disciplinary measures against staff where appropriate, in accordance with the organisation policies and procedures and recommend sanctions to the Manager/ Executive where appropriate.
Develop and update job profiles for all employees
Coordination and presentation of Corporate Inductions
Manage the training plan and execute training deliverables
Compile accurate Monthly and quarterly reports showing new starters, terminations, movements
Draft and mange secondment agreements.
Manage employee mobility- visas, relocation etc.
Assist with Ad hoc HR queries on a day to day
Experience in setting up new offices.
Performance Management processes
Facilitate an understanding of the performance management system
Provide guidelines on managing employee performance.
Monitor progress and promote development of employees through appropriate performance management system
Ensure performance contracts and reviews completed by due dates
Ensure annual performance reviews measured against established standards and reports to the BUH
Skills Development
Co-ordinate skills development plan
Identify gaps and areas of development and arrange necessary training.
Drive culture of performance management through encouragement of one-on-ones.
Co-ordinate training programmes
Co-ordinate training measurement interventions
Co-ordinate and facilitate Individual career development
Facilitate training sessions as and when if required
Effectively assist in the completion of HR Projects in line with Business needs and strategies.
Business partnering – enable and improve line capacity and effectiveness
Competencies:
Good communicator
Deliver customer service with quick turnaround times
Initiate and achieve results
Remain composed and resilient
Be flexible and open to change
Ability to engage and work in a team environment
Plan or strategize ahead
Build and use key relationships at all levels
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