Job Summary
We are looking for a reliable Delivery Rider who is concerned with customer satisfaction and transporting food items in a safe, timely manner.
Minimum Qualification: KCSE
Experience Level: Entry level
Pay Ksh 20,000
Job Description
The Delivery rider will pick up and drop off food items while adhering to assigned routes and time schedules. You should be willing to work as part of the delivery team in order to ensure that the items are complete, packed correctly, and safely delivered to the correct client.
To succeed as a Delivery rider, you should be polite and prompt with a commitment to providing our clients with an excellent experience. You should be thorough in ensuring orders are properly fulfilled, committed to work safety, and passionate about satisfying clients.
Delivery Driver Responsibilities:
Loading, transporting, and delivering items to clients or businesses in a safe, timely manner to their preferred pickup spot
Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied
Assisting with loading and unloading items from vehicles
Accepting payments for delivered items
Providing excellent customer service, answering questions, and handling complaints from clients
Adhering to assigned routes and following time schedules
Willingness to adhere to assigned routes, schedules, safety procedures, and transportation laws and maintaining a safe driving record
Preparing reports and other documents relating to deliveries
Able to operate for a long period of time
Delivery Driver Requirements:
High School Diploma or equivalent
Valid motorbike riders’ license
Clean riding record
Prior experience is necessary
Strong time management and customer service skills
Ability to walk, drive, lift and carry heavy items for extended periods
Attention to detail
Fluent in English and Kiswahili
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