Job Description
The ICT Clerk will be reporting to the System Administrator. The ICT clerk will be responsible for providing first line help desk support to Sacco Employees.
Responsibilities
Customer service
Participating in the formulation and implementation of ICT Policies;
Overseeing the SACCO network
Implementation database administration and data backups
user support including end-user training analysis and resolving their problems
Oversee general data integrity and performance tuning of the system
Install and configure new software/hardware and systems
To determine the impact of new installations and existing system
Protect the integrity, security and performance of the system
Trouble shoots system failures/errors and act on them
Implement backup and recovery techniques/procedures including archiving of system data
Assist in Development and enforcement standards for the ICT system
Undertake analysis of end-user requirements
implement disaster recovery policies and plans that support the Society’s operational continuity
Ensure the effectiveness of file maintenance security procedures
Assist in training of staff
Assist in determination of information systems requirements
Ensuring that computer standards are achieved
Ensuring office telephone extensions are working
In-charge of Data variations and follow-up to ensure all variations are effected
Any other duties that may be assigned
Qualifications
A diploma in Computer Science or equivalent education from a recognized institution.
IT support and experience in customer service for atleast 2 years working experience with MS Navision Dynamics
Qualification of a professional Certificate is an added advantage
go to method of application »
Interested candidates can click the link to fill the online application form. Only shortlisted candidates will be contacted. https://forms.gle/LYwZErdwg8N4uXNUANB: The deadline for submission is 17th November, 2021 by 5.00 pm.
Apply via :
forms.gle
