Cluster Head will have end-to-end responsibility for the development and strategic growth of a key global business within TTS that will deliver integrated solutions to the Financial Institutions segment. Scope includes traditional correspondent banking services (Cash & Trade) to banks, cash management and trade products for other segments.
Key responsibilities
Manage the correspondent banking model in partnership with regional FIG, common score-cards, account plans, etc.
Execute global FI-TTS strategy in the cluster, specifically focused on MWBs
Deliver revenue, market share goals; manage critical business drivers
Develop and implement marketing plans by country/product to improve market share and client penetration
Drive the sales process – identify new revenue opportunities, originate deals, manage to grow base revenues, minimize attrition
Work with global and regional product partners to ensure product offering is competitive in service, function & price
Align annual financial plan with product partners (tied to key drivers and existing and potential customers)
Closely monitor client portfolio risk (AML and trade credit), with appropriate and timely escalation of issues
Expected outcomes after 12 months
Cluster revenues to meet financial plans – supporting sustained YOY growth and top tier positioning in each market
Common score cards established with FIG Bankers
Marketing plans established and executed to improve share by customer, country and by product
Quality plans established and executed to drive to #1 positioning in external surveys
Key challenges
Ability to work across multiple facets of the TTS and FIG organization
Ability to establish and maintain senior client relationships
Ability to maintain momentum and minimize client attrition
Ability to manage diverse risk (compliance and credit) elements in portfolio
Qualifications
Graduate Degree, MBA preferred, high level of personal integrity, proven dedication to excellence, leadership qualities and a flexible, creative, innovative personality
10+ years related experience including correspondent banking, cash management & trade products and platforms; credit experience preferred, but not essential
Ability to work closely and build trust with senior management
Outstanding people leadership skills. Able to motivate/influence.
Superior interpretive and problem solving skills.
Excellent team working and interpersonal skills.
Ability to operate in a complex matrix environment.
Articulate written and verbal communication skills
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jobs.citi.com