We are looking for a Retail Sales Assistant to provide excellent customer service and meet sales quotas for our business.
Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions.
A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.
Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
JOB RESPONSIBILITIES
Receive customers and assist them with the selection of items
Display and organize products in a store for the customers to locate easily
Help customers in billing and payment processes at the stores counter
Communicate and advise clients on information about product availability.
Handle record keeping and re-ordering systems
Help with preparation for displays, trade shows and windows
Lead the shop team in meeting targets
Ensuring customers get the value for their money by ensuring delivering of quality products and customer satisfaction.
Provide accurate information (e.g. product features, pricing and after-sales services)
Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
Maintain the outlook of the store through dusting, cleaning and restocking items on the shelves
Provide customer feedback to the Store Manager
Any other duty assigned.
QUALIFICATIONS
Proven work experience as a Retail Sales Representative, Sales Associate or similar role
Understanding of the retail sales process
Must be Computer literate
Excellent verbal communication and interpersonal skills
Excellent customer service skills
Exceptional work ethic and strict adherence to company policy and sales goals
Ability to work flexible hours and multitask in a fast-paced environment
Strong organizational skills and detail-oriented
Ability to work in a team and independently with minimum supervision
Time management and ability to prioritize tasks given
Willingness to learn about new items and procedures quickly
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