Credit Control Officer

Job Summary
The position is responsible for receiving and disbursing cash and accounting for all monies received (involving cheques,MPESA,  cash, credit and/or debit cards) and providing outstanding and friendly service in the interface and interactions with customers.
Duties and Responsibilities

Formulate, review and implement Credit Control Policies and Procedures
Ensure credit and collection policies and procedures are followed within the team
Maintain accurate records of receivables, analyze the effectiveness of the organization’s credit control system and implement changes to improve profitability and reduce bad debts
Reconciliation of the subsidiary company AR (Accounts Receivables) accounts to the general ledger accounts to match the AR in the general ledger accounts
Hold regular meetings with the Marketing team to update them on the Sales Reports for the Corporate Accounts
Hold regular meetings with credit clients to resolve pending queries and disputes to maintain good working relations
Ensure timely payments while maintaining a high level of client retention and satisfaction
Receipt all payments and update client accounts
Conduct monthly credit account reconciliation and send credit statement to clients
Improve and implement debt collection processes when there are any overdue invoices or payments, and initiate legal procedures if necessary
Staff supervision and allocation of client accounts to the team for follow-up
Ensure that team meets debt collection targets
Negotiate payment plans with clients and set up credit terms and conditions
Handle disputed bills and resolve any conflicts with clients by coming up with amicable solutions
Issue Credit Notes where applicable as per the organization’s policy
Respond promptly and completely to both client and internal enquiries
Propose write-off of irrecoverable receivables per company policy
Provide ad-hoc reporting as and when requested by management
Regularly follow up overdue invoices by telephone, email & letter within agreed timescales
Maintain accurate records of all communication with clients and credit statements
Other duties as delegated from time to time by the Financial Controller or anyone designated by him.

Minimum Requirements/Qualifications:

Bachelor of Commerce degree majoring in Accounting or its equivalent.
CPA (K)/Section I
Sound knowledge in Credit Management
At least 3 years working experience in a similar position
Knowledge and use of Accounting Software

Competencies:

Strong analytical skills and attention to detail
Good business acumen for problem solving and decision-making
Excellent negotiating skills
Confidence to deal with a range of stakeholders
Excellent time management skills and ability to prioritize a demanding workload
Ability to establish and maintain good client relationships, both internally and externally at all levels

 
How to Apply
•    Interested and qualified persons are requested to make their applications so as to reach the undersigned on or before 20th September 2021 at 5.00 pm.
•    Only short listed and successful candidates will be contacted
•    Canvassing in any form will lead to automatic disqualification
•    Short listed candidates shall be required to produce originals of their National Identity Card, academic and professional certificates and transcripts during interviews
 
We are an equal opportunity employer. We do not discriminate against any employee or job applicant because of race, gender, religion, nationality, physical or mental disability, age or sexual orientation.

Interested and qualified candidates should forward their CV to: hr@medantaafricare.com using the position as subject of email.

Apply via :

hr@medantaafricare.com